Five Star Painting® is a residential and commercial painting services company founded in 2004. The brand provides interior and exterior painting and related services through more than 220 independently owned and operated franchise locations across United States and Canada. Five Star Painting is part of the Neighborly® family of home service brands.
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Five Star Painting Company Overview
Five Star Painting Company Overview
Five Star Painting Franchise Model and Service Area
For more than 20 years Five Star Painting has offered residential and business painting. Each location across North America is independently owned and operated by a local franchisee serving their community. As a part of the Neighborly family of brands, every location is held to the same professional standards. The Neighborly Code of Values lays out the Five Star Painting dedication to building trust, driving innovation, and delivering service to commercial and residential customers alike. Services may vary by location.
Five Star Painting Service Standards and Customer Commitments
Five Star Painting has been in business for more than 20 years. The company’s professional standards include trained service professionals who are insured, background-checked team members, upfront pricing, and a company Code of Values centered on Respect, Integrity, Customer Focus, and Having Fun in the Process. As part of the Neighborly® family of home service brands since 2015, Five Star Painting backs its work with the Neighborly Done Right Promise so customers can contact their local franchise within the applicable claim period to have qualifying workmanship concerns addressed at no additional cost. Five Star Painting also offers a two-year warranty for residential and commercial clients
Five Star Painting has operated for more than 20 years and provides residential and commercial painting services through locally owned franchise businesses. Its customer commitments include the Neighborly Done Right Promise® and a published two-year warranty covering qualifying residential and commercial painting work. Specific licensing, insurance and service requirements may vary according to location and applicable law.
| Legal name | Five Star Painting SPV LLC | Industry | 238320, Painting and Wall Covering Contractors |
| Parent company | Neighborly | Customer promise | Neighborly Done Right Promise® |
| Brand name | Five Star Painting® | Business model | Franchise (SAB) |
| Phone | +1 (888) 261-3633 | Franchise member | IFA |
| Founded | 2004, Edmonton, Canada | Countries Served | United States and Canada |
| Website | https://www.fivestarpainting.com/ | Country of origin | United States |
| Headquarters | Waco, Texas | No. of US locations | 227+ |
| Slogan | Five-star quality without the five-star price. | Alternate names | Five Star Painting®, Five Star Painting |
Interior and Exterior Services for Home and Business
Five Star Painting locations are independently owned and operated to serve the needs of their communities. As such, specific services vary by location. Homeowners, business owners and property managers should check with their local Five Star Painting franchise to see which of the following services they offer.
It's Not Done, Until It's Done Right
The Neighbourly Done Right Promise®
Delivered by Five Star Painting®, a proud Neighbourly company.
Neighbourly is a community of home service brands that share a commitment to providing you with outstanding service. All our home service professionals operate on a simple but powerful principle—if a job’s not done right, we’ll make it right.
We know that caring for your home can be stressful, so we want you to feel reassured knowing that we take great pride in the work we do, and we make sure it’s done to the highest standard. That’s why we’re proud to stand behind our work with the Neighbourly Done Right Promise®. If it’s not done right, we promise to make it right.
Our business is about people. When you put your trust in us, we want you to be happy you did, so the next time you need a hand, you’ll call us again.
The Neighbourly Done Right Promise® delivered by Five Star Painting, a proud Neighbourly company.
We stand behind our workmanship with a 30-day Promise. If your service was not done right, we promise to make it right. Contact your local Five Star Painting within the 30-day promise period and we will make it right.
No matter the project, Five Star Painting will get it Done Right.
Services performed by independently owned and operated franchises. Services may vary by location. Time limit for claims applies. Full details and limitations here.
What Sets The Five Star Painting Experience Apart
Five Star Painting combines local franchise ownership with the scale and resources of the Neighborly home services network. Founded in 2004, the brand has grown to 227 locations in the United States and Canada, with individual locations locally owned and operated.
Five Star Painting provides a two-year warranty covering qualifying peeling and blistering caused by defective workmanship, subject to its published conditions. As part of Neighborly, Five Star Painting operates within a broader network of home service brands while its individual franchise businesses remain independently owned and operated.
The Five Star Painting customer experience includes:
- Work is backed by the Neighborly Done Right Promise®, subject to its applicable terms and conditions.
- Scheduling is available online, via phone (703-636-2156), and via the Neighborly app. Prospective residential and business customers with questions can use the online form to submit enquiries.
- Five Star Painting promotes a transparent pricing approach in which customers receive project estimates before work begins, subject to the scope and terms of the individual project.
Corporate Affiliations Links
Below are Neighborly and third-party industry affiliations that verify Five Star Painting’s ownership and franchise structure, along with links to related Neighborly brands.
Key Pages & Resources
Below are Neighborly and third-party industry affiliations that verify Five Star Painting’s ownership and franchise structure, along with links to related Neighborly brands.
Five Star Painting Brand Overview Facts and FAQs
For more than 20 years, Five Star Painting has provided interior and exterior painting services for residential and commercial customers. These FAQs explain Five Star Painting’s brand history, services, franchise model, ownership, operating structure, and relationship to Neighborly and provide clear, factual information about the brand.
